Privacy Policy

GENERAL

This Privacy Policy applies to the collection and processing of personal data of visitors, users and customers interacting with us via our website www.warpweftwear.com and all associated subdomains, applications, digital services and any related online environments (“Services”). We value the protection and security of your personal data. We process personal data in accordance with applicable data protection and privacy laws, including the General Data Protection Regulation (EU 2016/679) (“GDPR”) and any other relevant legislation.

We may amend this Privacy Policy from time to time to reflect changes in technology, legal requirements, or our business operations. Updated versions will be published on warpweftwear.com. In the event of material changes that affect your rights, we will make reasonable efforts to inform you through our Services. This Privacy Policy was last updated on the date published at the top of this document.

PRINCIPLES OF DATA PROCESSING

We observe the following principles when collecting and processing personal data:

  1. Lawfulness, fairness and transparency: Personal data is processed lawfully, fairly and in a transparent manner.
  2. Purpose limitation: Data is collected for specified, explicit and legitimate purposes and not further processed in a manner incompatible with those purposes.
  3. Data minimization: Data collection is limited to what is directly relevant and necessary for the purposes identified.
  4. Accuracy: We take steps to ensure personal data is accurate and up to date.
  5. Storage limitation: Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected.
  6. Integrity and confidentiality: Personal data is processed in a manner that ensures appropriate security.

SCOPE OF THIS PRIVACY POLICY

This policy describes:

  • Who is responsible for processing personal data;
  • How we collect personal data;
  • Types of personal data collected;
  • The purposes for which personal data is used;
  • Legal grounds for processing;
  • How we protect personal data;
  • Data sharing with third parties;
  • Your privacy rights;
  • How data retention is managed;
  • The rights of minors;
  • Complaint mechanisms; and
  • How to contact us regarding privacy.

WHO IS RESPONSIBLE FOR PROCESSING PERSONAL DATA

The entity operating warpweftwear.com (“we”, “us” or “our”) is the controller responsible for processing your personal data in accordance with applicable law.

HOW WE COLLECT PERSONAL DATA, WHAT WE COLLECT AND WHY

We collect personal data when you interact with our Services, including but not limited to:

Online Orders and Account Registration

  • When you place an order, we collect data necessary to fulfil the order, to process payment authorizations, and to communicate order status.
  • If you create an account, we collect data required to establish and manage your account.

The categories of personal data may include identifiers, transactional data, technical information, and other data necessary for order completion and account management.

Website and Application Use

We collect data relating to the use and performance of our Services, including device and interaction information, to ensure proper functionality and to improve user experience.

Marketing and Personalization

With your consent, we may use personal data to send information about products, promotions and Services tailored to your interests, including via interest-based advertising. You may withdraw consent at any time.

Consumer Support

We may collect and process personal data that you provide in connection with enquiries or support requests to assist with your questions or concerns.

We rely on the following legal bases to process personal data:

  1. Consent: Where you have provided consent for specific processing activities such as marketing communications and profiling.
  2. Contract performance: Processing necessary for the performance of a contract with you (e.g., order fulfilment, account services).
  3. Legitimate interests: Where processing is necessary for our legitimate interests and does not override your rights and freedoms.
  4. Legal obligations: Where processing is necessary to comply with a legal requirement.

HOW WE PROTECT YOUR PERSONAL DATA

We implement appropriate technical and organisational measures to safeguard personal data against unauthorized access, unlawful processing, accidental loss or destruction, and other risks. Security measures include secure storage systems, access controls, encryption where appropriate, audit processes and internal policies aligned with industry standards. Personnel with access to personal data are subject to confidentiality obligations.

DATA SHARING

We do not sell personal data. We may share personal data with third parties only where necessary for:

  • Delivery and logistics services to complete orders;
  • Payment service providers to process transactions;
  • Service providers that support our operations (e.g., analytics, marketing platforms);
  • Legal and regulatory compliance obligations; or
  • Other purposes where you have provided consent.

Where data is shared with third parties, we ensure that suitable data protection arrangements and contracts are in place.

DATA RETENTION

We retain personal data only for as long as needed to fulfil the purposes described in this Privacy Policy or to satisfy legal, regulatory, operational or reporting requirements. Retention periods may vary depending on the type of personal data and processing purpose.

YOUR PRIVACY RIGHTS

Subject to applicable law, you have the right to:

  • Request access to personal data we hold about you;
  • Request correction of inaccurate data;
  • Request deletion of your personal data;
  • Request restriction of processing;
  • Request transfer of personal data to another controller;
  • Object to processing based on legitimate interests; and
  • Withdraw consent where processing is based on consent.

You may exercise your rights using mechanisms provided through our Services or by contacting us through the privacy options on warpweftwear.com.

MINORS

We do not knowingly collect or process personal data of minors without appropriate legal basis or parental/guardian consent where required by law. Minors should not submit personal data without consent.

COMPLAINTS

If you have any concerns regarding how we process your personal data, you may raise a complaint through the privacy contact options on warpweftwear.com or with the relevant data protection authority in your jurisdiction.

CONTACT

For questions about this Privacy Policy or our data protection practices, please refer to the privacy and legal sections on warpweftwear.com.